Privacy Policy – CognoVerse

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We at cognoverse protect your privacy and ensure the security of your private/business data. This privacy policy explains how we collect, use, disclose, and protect your information when you interact with our website, products, or services. You agree to the collection and use of your information in accordance with this policy by using our services.

1. Information we collect

We gather clients’ information to provide better services to them. We may collect these types of information from our clients: Personal information Contact details: name, email, phone number, company name, job titles, etc. Account information: username, passwords, and other credentials. Communication data: records of correspondence, feedback, and inquiries. Business data Clients: information and data you give us so we may deliver our ai solutions. Transactions: details of the services purchased, payments, and billing information. Technical data Usage data: information regarding how you use our website and services, including ip address, browser type, device information, and access times. Cookies and tracking technologies: we use cookies and similar technologies to boost your experience and gather data on usage patterns.

2. How we use your information

We at cognoverse use your information: Provide, operate, and maintain our ai solutions Personalize your experience Optimize your system’s performance Respond to inquiries and provide customer support Send updates and deliver important service-related notices Manage orders, billing, payments, etc., securely Monitor usage trends and conduct analytics while improving our products/services Detecting, preventing, & addressing technical issues, fraud, and/or unauthorized access Meeting regulatory requirements and responding to lawful requests from authorities

3. How we share your information

We respect your privacy, so we won’t sell your information. Instead, we may share your data in these circumstances only: With your consent: we will share personal/business data with third parties after getting your explicit permission only. Service providers: we may engage trusted third-party vendors (such as cloud hosting or payment processors) to perform certain services on our behalf. Legal compliance: we may disclose your information if we’re required to do so by law, regulation, or legal process, or to protect the rights, property, and safety of cognoverse, our clients, and others. Business transfers: we may transfer your information if a merger, acquisition, or sale of assets takes place; you will be notified of any such change in ownership or control.

4. Data security

We have robust technical and organizational measures to protect your data, including: Encryption: our data remains encrypted both in transit and at rest via industry-standard protocols. Access controls: only authorized individuals have access to your sensitive data; these personnel get access to it on a need-to-know basis. Regular audits: we conduct regular security assessments and vulnerability testing of our systems. Incident response: in the unlikely event of a data breach, we have procedures in place to respond promptly and notify affected parties as required by law.

5. Data retention

We retain your personal and business information as long as needed to fulfill the purposes that have been outlined in this policy, comply with legal obligations, resolve business disputes, and enforce our agreements. Your information is then deleted securely or anonymized when it’s not needed anymore.

6. Your rights and choices

Your rights and choices regarding your personal information are determined by your location as well as applicable data protection laws. Access: you can request a copy of the personal data we have on you. Correction: you can request the correction of inaccurate or incomplete data. Deletion: you may ask us to delete your data (subject to legal/contractual obligations). Restriction: you may ask us to restrict data processing under certain conditions. Withdraw consent: if the data processing is based on consent, you may withdraw it at any time. If you wish to exercise any of these rights, feel free to email us at: info@cognoverse.Ai. We will get back to you as soon as possible (asap).

7. Cookies and tracking technologies

We at cognoverse use cookies and similar technologies for these purposes: Remember your preferences and login details Analyze website traffic and usage patterns Enhance the security and performance of our website You may manage your cookie preferences through your browser settings. Please remember that disabling cookies may affect the functionality of our website and our services.

8. International data transfers

We at cognoverse are based in india, but we may process and store data on servers located in foreign countries. Therefore, we take the necessary steps to make sure that your information is getting sufficient protection as per applicable data protection laws, including the use of standard contractual clauses and other safeguards.

9. Children’s privacy

Our services are not intended for children under the age of 16. We also do not knowingly collect personal information from children. If you believe that a child has provided us with their personal data or someone else’s personal data, please contact us so we can take appropriate action.

10. Third-party links

Our website and services may contain links to third-party websites or services not operated by cognoverse. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.

11. Changes to privacy policy

We may update this privacy policy from time to time to reflect changes in our practices, tech, or legal requirements. You will be notified of any major changes when we post a revised policy on our website and update the “last updated” date. Your continued use of our services after such changes constitutes your acceptance of the update policy.